Nearly every issue you may encounter with your project is directly fixable with prompting. Please consider reviewing our prompting guide for best results

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How to Triage

Our tips on how to best troubleshoot your project, review bugs, errors and utilize discussion mode to get ideal prompts to correct them.

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Reviewing Error Logs

How to review error logs and provide context to your AI agent to help fix them.

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Restarting Preview Server

If you’re experiencing issues with your preview not appearing, you can restart the preview server by clicking on the power button in the bottom right of your project.
Power button location for restarting preview server

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Status Page

If there is an outage or system wide issue we will report it on our status page available at status.create.xyz Anything’s AI Agent relies on upstream data from Anthropic’s Claude Sonnet AI Model, if there is an outage with their system it will impact our builder’s ability to execute commands. You can view their status page here.

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Support

Our primary support channel is over email, hello@create.xyz. Please reach out with questions or to report issues with your build. Please consider including your build URL to help us expedite any investigation. Thank you!

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Sharing Your Build

When asking for help, please include:
  1. A link to your /build page for the project you’re working on
  2. A specific description of what’s not working (e.g., “The function called “RetrieveWeather” returns a 500 error when submitting the form”)
Build links help us see your generated code and troubleshoot more effectively.
Your build links are private - even if shared publicly, only team members can access them. Anything team members and admins can jump into your build to help you out (with your permission).
How to copy your /build link from the URL bar

How to Share Your Build

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Have a question?

Reach out to us at hello@create.xyz